We at Zachs Invest understand that you may have some questions, which is why we have created this FAQ section to answer the most common questions we are asked when people contact us about our services.
Rates are quoted prices based on live feeds of underlying assets. Please note that the rates offered may not always reflect exact market prices and can vary up to a few pips.
A rollover refers to the period when one trading day switches to the next, typically at 5pm EST. It can also refer to the interest credited or debited to positions that remain open during the rollover period.
The expiration rate is the asset price at the time you close your trade. Your trade will be profitable if the SELL price of your asset at the close of the trade is greater than the BUY price minus the spread that was in effect at the beginning of the order.
The expiration time can refer to either the time when an order is closed by the trader or the time when an asset’s contract ends, particularly for assets with specific open and close periods, typically commodities.
CFD returns are based on the size of your order and the difference between the asset’s price at the order’s opening and closing. To calculate your profit, subtract the BUY price from the SELL price and multiply the result by the number of lots purchased.
If you are unable to place a trade, please ensure that you have sufficient funds in your account and check if the asset is currently available for active trading.
If you wish to cancel a withdrawal, even if it’s being processed, you can do so by contacting us via phone or email. This option is most suitable when you want to continue trading and don’t have funds in your account. By canceling the withdrawal, your money will be returned to your trading account.
To withdraw money from your account, you can use the same method you used to deposit funds, such as a credit card, online transfer, crypto transfer or wire transfer.
We offer various payment methods, including Credit Card, Wire Transfer, Crypto Transfers and e-payment options. I order to make sure you are executing the deposit correctly, please contact your Account Manager, or the company, and we will assist you through the process.
You can use credit cards (Mastercard, Visa), Crypto wallets (BTC, ETH), E-transfers (Interac, Klarna, PayID) and Wire Transfer as payment methods to our platform.
We are a web-based trading platform. You can access and trade on it using any device with an internet connection, without the need for software installation.
You can view your trading history, including deposits, withdrawals, and portfolio information, in your Account section. Simply login to your account and select the information you wish to view.
We prioritize your security and implement various measures. Our trading platform utilizes the SSL (Secure Sockets Layer) security system, which encrypts all credit card payments over the web. You will receive instant notification if your browser does not support this system.
Rates are quoted prices based on live feeds of underlying assets. Please note that the rates offered may not always reflect exact market prices and can vary up to a few pips.
A rollover refers to the period when one trading day switches to the next, typically at 5pm EST. It can also refer to the interest credited or debited to positions that remain open during the rollover period.
The expiration rate is the asset price at the time you close your trade. Your trade will be profitable if the SELL price of your asset at the close of the trade is greater than the BUY price minus the spread that was in effect at the beginning of the order.
The expiration time can refer to either the time when an order is closed by the trader or the time when an asset’s contract ends, particularly for assets with specific open and close periods, typically commodities.
CFD returns are based on the size of your order and the difference between the asset’s price at the order’s opening and closing. To calculate your profit, subtract the BUY price from the SELL price and multiply the result by the number of lots purchased.
If you are unable to place a trade, please ensure that you have sufficient funds in your account and check if the asset is currently available for active trading.
If you wish to cancel a withdrawal, even if it’s being processed, you can do so by contacting us via phone or email. This option is most suitable when you want to continue trading and don’t have funds in your account. By canceling the withdrawal, your money will be returned to your trading account.
To withdraw money from your account, you can use the same method you used to deposit funds, such as a credit card, online transfer, crypto transfer or wire transfer.
We offer various payment methods, including Credit Card, Wire Transfer, Crypto Transfers and e-payment options. I order to make sure you are executing the deposit correctly, please contact your Account Manager, or the company, and we will assist you through the process.
You can use credit cards (Mastercard, Visa), Crypto wallets (BTC, ETH), E-transfers (Interac, Klarna, PayID) and Wire Transfer as payment methods to our platform.
We are a web-based trading platform. You can access and trade on it using any device with an internet connection, without the need for software installation.
You can view your trading history, including deposits, withdrawals, and portfolio information, in your Account section. Simply login to your account and select the information you wish to view.
We prioritize your security and implement various measures. Our trading platform utilizes the SSL (Secure Sockets Layer) security system, which encrypts all credit card payments over the web. You will receive instant notification if your browser does not support this system.
